This fitness center is a unique blend of medical and fitness services, with a focus on hormone replacement therapy and personal training. The staff is generally helpful and accommodating, with some exceptions. One of the major drawbacks is the lack of personalized service, with some customers feeling that their plans were not tailored to their individual needs. Additionally, there have been some concerns about the quality of medical care provided by the facility, including allegations of over-prescription and a lack of transparency. On the other hand, some customers have reported significant weight loss and muscle gain using the facility's services. The pricing is relatively high, but some customers feel that the results are worth the cost. Overall, this facility has a mixed reputation, with some customers raving about the results and others expressing concerns about the quality of service. A standout issue is the over-reliance on testosterone therapy and other medications, which has led to some customers experiencing negative side effects.