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Underground By Journeys

4.0

• (1 reviews)

P04D 6301 Northwest Loop 410 Street, San Antonio

8.19

mil

P04D 6301 Northwest Loop 410 Street, San Antonio

8.19

mil

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Overview

Teen-oriented chain supplying casual, surf-&-skate-inspired clothes, shoes & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

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Reviews

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4.0

1 reviews

Overall

4.0

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The business is a teen-oriented clothing store supplying casual, surf-&-skate-inspired clothes, shoes & accessories. The store is located in Ingram Park Mall, and the staff is generally friendly and helpful. Some customers have reported receiving excellent service, with sales associates going above and beyond to assist them.The store's customer service is a highlight, with many customers praising the staff's knowledge and willingness to help. One customer reported that a sales associate helped them find a specific pair of shoes, while another customer was impressed by the staff's ability to provide personalized service.However, not all experiences are positive. One customer reported being treated poorly by a sales associate, who was rude and unhelpful. Another customer felt that the staff was too obnoxious, with employees repeatedly screaming "bye" as customers left the store.The store's selection of clothing and shoes is decent, although some customers have reported that it can be disorganized. The store's payment options are also convenient, with customers able to use NFC mobile payments, debit cards, credit cards, and checks.One issue that has been reported is the occasional unhelpfulness of some sales associates, who may not always be willing to assist customers. However, this seems to be an isolated issue, and the majority of customers have reported receiving excellent service.Overall, the store is a good option for customers looking for casual, surf-&-skate-inspired clothing and shoes. However, customers should be prepared for the possibility of occasional unhelpfulness from some sales associates.