The business has a good overall rating, with high scores for quality, pricing, and innovativeness. However, there are some mixed reviews and comments about the service, with some guests feeling that it was not up to par. Despite this, the business seems to be doing well, with a wide range of customers praising the food, atmosphere, and service. One issue that stands out is the problem with wait times and reservations, with some guests feeling that they were not attended to in a timely manner or that they were not given the option to make reservations. The business seems to be aware of this issue and is taking steps to address it, but it may be something to work on in the future. Overall, the business has a lot to offer, but may need to focus on improving its service to maintain its high standards.