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United States Postal Service

3.1

• (1 reviews)

29361 4835 Medical Dr Drive, San Antonio

7.91

mil

29361 4835 Medical Dr Drive, San Antonio

7.91

mil

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Delivery

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Onsite services

NFC mobile payments

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Overall

3.1

Quality

3.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.1

The reviewed business location is a post office with a diverse range of services, including postal services, government services, accounting, and transportation. The location is easily accessible, with a wheelchair-accessible parking lot and entrance. The employees are generally helpful, with some staff members going above and beyond to assist customers.However, there are some issues with the quality of service. Some customers have reported rude and unhelpful employees, with one customer even being sent to a separate area to make copies, only to be told that they couldn't make copies after all. There have also been instances of packages being lost or stolen, with some customers reporting that they were treated rudely when trying to resolve the issue.The pricing is generally good, with competitive rates for various services. However, some customers have reported issues with the automated system, which can be frustrating to navigate.The location is innovating in some areas, such as offering self-service kiosks and online services. However, there are some issues with the technology, including a recent incident where the lobby doors were locked despite the sign indicating 24-hour self-service access.Some customers have reported negative experiences with specific employees, including one who was rude and dismissive, and another who was accused of being "lazy and unhelpful." However, there are also many positive reviews, with some customers praising the helpful and efficient staff.Overall, this post office location has some good qualities, but also some areas for improvement. With better training and attention to customer service, this location could be a great resource for the community.