San Antonio
United States Postal Service
1.87
1.87
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Delivery
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Pricing
Overall
Innovativeness
Quality
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This post office location has received a mixed bag of reviews from customers. The overall rating is 2.7 out of 5, indicating a mediocre experience. The quality of service is a major concern, with a rating of 2.4 out of 5. This suggests that customers have had issues with rude employees, long wait times, and inefficient service.However, the pricing of services is a bright spot, with a rating of 4.5 out of 5. This indicates that customers are satisfied with the fees and charges associated with using the post office.In terms of innovativeness, the location receives a rating of 3.9 out of 5. This suggests that the post office has made some efforts to modernize and improve its services, but there is still room for improvement.One major issue that stands out is the poor customer service, with many reviewers complaining about rude employees and long wait times. This has resulted in a significant number of one-star reviews, which suggests that customers are frustrated with their experiences.On the other hand, some reviewers have praised the staff at this location, citing friendly and helpful employees. This suggests that there may be some variability in the quality of service, and that some employees are doing a better job than others.In terms of features, this post office location has a wheelchair-accessible entrance and parking lot, which is a plus. It also offers onsite services and delivery options, which can be convenient for customers.However, some reviewers have mentioned issues with the self-service kiosk, which is often out of order or jammed. This can be frustrating for customers who rely on this service.Overall, this post office location has room for improvement, particularly in terms of customer service and quality of service. However, it does offer some convenient features and services, and may be a good option for customers who need to send mail or packages.
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Hours
Closed
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Monday
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