This location is definitely a solid choice for those looking for financial services. The staff are friendly and knowledgeable, and they go above and beyond to ensure that members have a great experience. The branch is LGBTQ+ friendly and has a transgender safe space, which is a big plus for the community.The location is also convenient, with on-site and free parking, as well as wheelchair-accessible seating, restrooms, and parking lot. The ATM is available 24/7, making it easy to access your account at any time.One of the standout features of this location is the exceptional customer service. The staff are always willing to help, and they take the time to explain things in a way that's easy to understand. They're also very patient and understanding, which is a big plus for those who may be new to banking or have complex financial situations.In terms of services, this location offers a wide range of options, including personal loans, mortgage loans, and credit cards. They also have a variety of online services, making it easy to manage your account from the comfort of your own home.However, one issue that's worth noting is the risk of unexpected fees. While the staff are generally very helpful, there have been some instances where members have been charged unexpected fees for things like overdrafts or late payments. This can be a bit of a surprise, especially for those who are new to banking or aren't used to dealing with complex financial situations.Overall, this location is a great choice for those looking for friendly and knowledgeable staff, convenient services, and a safe and welcoming environment. Just be sure to carefully review the terms and conditions of any accounts or services you sign up for to avoid any unexpected fees.