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Universal Toyota

4.0

• (1 reviews)

12102 I-35 Street, San Antonio

11.71

mil

12102 I-35 Street, San Antonio

11.71

mil

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Overview

If you’re looking to buy or lease a new Toyota in San Antonio, TX, make Universal Toyota your first stop. Our San Antonio Toyota dealership has a massive inventory of new and used Toyota cars, trucks and SUVs, and can help you with Toyota service and repairs as well.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.0

1 reviews

Quality

4.0

Overall

4.0

Innovativeness

3.5

Pricing

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The business location has a moderate overall rating, with some areas of improvement. The quality of services and products is generally good, but pricing seems to be a concern for some customers. The innovativeness of the business is average, with some customers praising the dealership's efforts but others criticizing the service department.Based on the reviews, it appears that the business has had some issues with customer service, particularly in the service department. Several customers have reported waiting for extended periods of time, only to be told that their vehicle was not ready or that they needed to wait longer. Some customers have also reported being misled about the availability of vehicles or the terms of their financing.On the other hand, some customers have had very positive experiences with the dealership, praising the sales staff and the financing department. Several customers have mentioned that their salesperson was knowledgeable, attentive, and helpful, and that they felt well taken care of throughout the buying process.In terms of pricing, some customers have reported being quoted high prices for services or repairs, while others have praised the dealership's competitive pricing. However, there have been some complaints about the cost of financing and the terms of the financing agreements.Overall, it seems that the business has some areas of improvement, particularly in the service department. However, the dealership also has some strengths, including knowledgeable and attentive sales staff and competitive pricing. With some attention to customer service and a focus on transparency and honesty, the business could improve its overall rating and provide a better experience for its customers.