San Antonio
University Health Dr. Robert L.M. Hilliard Center
2.93
2.93
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Pricing
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Quality
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The clinic is located in a convenient place and has a nice and clean environment. The staff is friendly and welcoming, which creates a good first impression. However, there have been some issues with wait times, which can be frustrating for patients.Some patients have reported having to wait for extended periods of time to see a doctor, and in some cases, they have had to wait even after being called back to the exam room. This can be especially concerning for patients who are anxious or in pain.Despite these issues, many patients have reported receiving good quality care from the doctors and staff. They have praised the doctors for being knowledgeable and taking the time to explain their diagnoses and treatment options.One issue that has been raised is the difficulty in getting appointments, particularly for new patients. Some patients have reported having to wait weeks or even months to get an appointment, which can be challenging for those who need immediate care.Additionally, some patients have reported issues with communication from the clinic, such as not receiving important information or being left with unanswered questions.However, there are some notable strengths of the clinic. The doctors and staff have been praised for their kindness, empathy, and bedside manner. Many patients have reported feeling comfortable and at ease during their visits.The clinic also offers a range of services, including pediatrics, primary care, and specialty care. They have a team of experienced doctors and staff who are dedicated to providing high-quality care to their patients.Overall, while the clinic has some areas for improvement, it has the potential to provide good quality care to its patients. With some adjustments to its processes and communication, it could become an even more effective and patient-centered clinic.
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Hours
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Categories
Medical Service
Medical clinic
Hospitals
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