The apartment complex is generally below average. While some students have reported positive experiences with the staff and community, many have raised concerns about the quality of the living conditions. Issues with mold, broken appliances, and poor maintenance have been frequent complaints. The complex's location and affordability are notable advantages, but the problems with quality and maintenance may outweigh these benefits for many students. The overall rating of 2.5 reflects the mixed reviews, but the quality rating of 2.2 specifically highlights the issues with living conditions.Review:The apartment complex, University Oaks, has both positive and negative aspects. On the plus side, the location is convenient for students attending UTSA, and the complex offers affordable options. However, the quality of living conditions has been a major concern for many residents. Reports of mold, broken appliances, and poor maintenance have been frequent complaints. Some students have also mentioned issues with the staff, including unprofessional behavior and a lack of responsiveness to maintenance requests. While some staff members have been praised for their helpfulness, the overall experience has been marred by these issues. Despite the location and affordability, the quality problems may make this complex a less desirable option for some students.Issue highlighted: Poor quality living conditions, including mold, broken appliances, and maintenance issues.