The business has a generally positive reputation, with a high overall rating and excellent quality of service. The massage therapists seem to be skilled and professional, with many clients raving about their treatments. The working hours are convenient, with extended hours on weekends. The location is wheelchair accessible and has a restroom on site. However, there is a bit of a mixed bag when it comes to the cleanliness and ambiance of the facility, with one client commenting that it feels like a massage in someone's attic. Overall, the business seems to deliver on its promise of quality massages, but could work on creating a more welcoming environment.