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Urban Air Trampoline and Adventure Park

3.9

• (1 reviews)

8490 Fourwinds Dr Drive, San Antonio

8.67

mil

8490 Fourwinds Dr Drive, San Antonio

8.67

mil

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Direction

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Website

Overview

Large-scale indoor trampoline center hosting open jump, fitness classes, dodgeball & parties.

Features

Restroom

Wheelchair accessible restroom

Food

Good for kids

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restaurant

Getting tickets in advance recommended

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Quality

3.7

Pricing

3.4

Overall

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

This location is a large-scale indoor trampoline center that offers various activities such as open jump, fitness classes, dodgeball, and parties. The center has a restaurant, restroom, and wheelchair accessibility features. The staff is a mix of teenagers and adults, with some being friendly and helpful, while others appear to be uninterested or unmotivated. Some customers have reported cleanliness issues, broken attractions, and a lack of adequate supervision.Despite the positive reviews, there are several concerns raised by customers. Some have mentioned that the center is dirty, with sticky floors, broken equipment, and trash everywhere. Others have reported that the staff seems uninterested in helping customers, and that some attractions are closed or not functioning properly. Additionally, some customers have expressed disappointment with the customer service, citing long wait times and unhelpful staff.One of the major issues with this location is the lack of adult supervision and leadership. Several customers have reported that the staff appears to be composed mainly of teenagers who are not adequately trained or motivated to provide good customer service. This has led to a lack of accountability and a sense of chaos, with some customers feeling that the staff is not taking their concerns seriously.The pricing at this location is relatively high, which may be a deterrent for some customers. However, the center does offer a variety of packages and promotions, which may help to make it more affordable for families and groups.Overall, while this location has some positive aspects, it also has several major concerns that need to be addressed. With some improvements in cleanliness, customer service, and adult supervision, this location could potentially become a more enjoyable and safe experience for customers. However, until these issues are resolved, it may be best to look elsewhere for entertainment and activities.