This place is a great find for shoe repair needs. Customers rave about the good work and honest prices. One issue to be aware of is that the work may not always be up to par. Some customers have had problems with replacements not being as strong as the originals.Service is generally pleasant and helpful, with some clients expressing their gratitude to the owner, Mr. Urban. Prices are very fair, with many customers appreciating the value for money. The shop is a bit tricky to find, but once you're there, it's worth the trip. The staff is friendly and professional, making the experience enjoyable. The owner's personal touch is evident in the way he interacts with customers. Some customers have had to wait a bit for their items to be ready, but the end result is always worth it. This shop is a rare gem in the world of shoe repair. A bit more attention to detail would be nice, but overall, it's a great place to go for shoe repair. This shop is a hidden gem, and it's definitely worth a visit.