This location of Urology San Antonio is quite impressive. The vast majority of patients have had a great experience, with many praising the doctors, staff, and overall care they received. Dr. De La Cerda, in particular, has been a standout, with many patients commenting on his kindness, professionalism, and willingness to take the time to explain things in a way that makes sense. The staff has also been consistently praised for their friendliness and helpfulness.The clinic's attention to detail and ability to communicate with patients effectively is notable. Many patients have commented on how their appointments were scheduled and run efficiently, with minimal wait times. The use of electronic check-in and paperwork in advance has been appreciated by many.However, there are a few areas for improvement. Some patients have reported difficulty getting an appointment, particularly for urgent or same-day needs. Additionally, there have been some issues with billing and phone calls being left unanswered. These issues may be worth addressing to further improve the overall experience for patients.Overall, this location of Urology San Antonio seems to be doing many things right, and patients are generally very satisfied with the care they receive. With a few tweaks to address some minor issues, this clinic could be even better.