Overall, this business location seems to be a good choice for those seeking urology services. The majority of the reviews are positive, with many patients praising the professionalism, kindness, and thoroughness of the doctors and staff. However, there are a few issues that need to be addressed.The biggest issue seems to be with the phone system, with several patients complaining about long hold times and difficulty getting in touch with the office. This is a major inconvenience for patients who need to reach out to the office for various reasons.Another issue is with the scheduling process, with some patients experiencing long wait times to get an appointment with the doctor. While the doctors themselves seem to be knowledgeable and caring, the office staff's ability to manage the scheduling process could be improved.Despite these issues, the majority of the reviews are overwhelmingly positive, with many patients praising the doctors' bedside manner, the cleanliness of the facility, and the efficiency of the check-in process. The doctors seem to be knowledgeable and up-to-date on the latest medical technology, which is reassuring for patients.The office's amenities, such as on-site parking, wheelchair accessibility, and a restroom, are also a plus. The office's hours of operation are also convenient, with appointments available Monday through Friday.Overall, this business location seems to be a good choice for those seeking urology services, but there are a few areas that need to be improved to make the experience even better for patients.