San Antonio
UT Health San Antonio MD Anderson Cancer Center
7.97
7.97
Overview
UT Health Hill Country provides primary care, orthopedics, physical therapy, radiology and lab services to Boerne and far Northwest San Antonio.
Features
Medication disposal
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Pricing
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Innovativeness
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The review of the Mays Cancer Center is a mixed bag. While some patients have had excellent experiences with their doctors and staff, others have been left feeling frustrated and disorganized. One patient's appointment was delayed by 50 minutes due to a lack of nurses, and another was put off for weeks without explanation. A third patient was told that her life was "available for when they want to schedule" her for chemo visits. These incidents suggest that the center is struggling with staffing and communication issues.On the other hand, some patients have praised the center's staff and doctors for their professionalism and kindness. One patient raved about the radiation oncology team, saying they were "wonderful" and "put up with my cracked sense of humor." Another patient was impressed by the surgical oncology and endocrine surgery division, saying that Dr. Colin Court and his team were "exceptional" and made her feel at ease.The center's pricing is generally considered fair, with one patient saying it was "good" and another praising the value for the price. However, some patients have expressed frustration with the billing process, with one saying that they were turned over to a collection company after making monthly payments for five months.In terms of innovativeness, the center seems to be making efforts to improve patient experience, with one patient praising the staff's willingness to adapt to her needs. However, some patients have expressed concern about the center's ability to keep up with the latest medical advancements.Overall, the Mays Cancer Center has some strengths and weaknesses. While some patients have had excellent experiences, others have been left feeling frustrated and disorganized. With some improvements in staffing and communication, the center could provide better care for its patients.There is one major issue that stands out in the reviews: poor communication and understaffing. Several patients have complained about long wait times, delayed appointments, and unresponsive staff. This suggests that the center is struggling to manage its workflow and provide adequate care to its patients. Addressing these issues would be a major step towards improving the overall quality of care at the Mays Cancer Center.
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