San Antonio
Valencia at Medical
7.30
7.30
Overview
Welcome to Valencia at Medical apartment homes pet-friendly community. Located in San Antonio, Texas, we offer 18 floor plans with 1, 2, and 3 bedroom apartment homes for rent. Stunning features and quality community amenities create a place you can truly call home.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Dogs allowed
Business center
Fitness center
Hot tub
Swimming pool
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
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Quality
Overall
Pricing
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I visited this apartment complex to inquire about renting a unit, and my experience was decent. The staff, particularly Verenice, was friendly and helpful. However, I did notice some issues with the property, such as pests and poor maintenance. Some of the amenities, like the pools and laundry rooms, were not functional. The administration seemed unresponsive to customer needs and was sometimes rude. The rent was relatively affordable, but the overall quality of the complex was compromised by the maintenance issues and poor customer service.Overall, I would give this complex 4 out of 5 stars. While it has some nice features, such as a friendly staff and convenient location, it falls short in terms of maintenance and customer service. I would recommend this complex to someone who is looking for an affordable option but be aware of the potential issues with pests and maintenance.One major issue that stood out to me was the presence of pests, including rats and roaches, which were a major concern for me and my family. I would expect a higher level of cleanliness and maintenance from a rental property.Additionally, I was disappointed by the lack of responsiveness from the administration. When I reported maintenance issues, I was often met with delays or excuses rather than prompt solutions. This lack of attention to customer needs was frustrating and made me question the overall quality of the complex.Despite these issues, the staff was friendly and helpful, particularly Verenice, who was patient and efficient in her interactions with me. The location was also convenient, with easy access to nearby amenities and public transportation.Overall, I would recommend this complex to someone who is looking for an affordable option but be aware of the potential issues with pests and maintenance. With some improvements in these areas, this complex could be a great choice for renters.
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Categories
Real Estate
Apartment complex
Apartment Rental
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