San Antonio
Valvoline Instant Oil Change
11.18
11.18
Overview
Find a Valvoline Instant Oil Change℠ location near you. Download coupons. Save on oil changes, tire rotation and more.
Features
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Credit cards
Onsite services
NFC mobile payments
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Overall
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Quality
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This Valvoline Instant Oil Change location on Culebra Rd in San Antonio City has received positive reviews from many customers. The team's professionalism, friendliness, and willingness to go the extra mile have been highlighted in several reviews. Customers have praised the quick and efficient service, with some even mentioning that the team members seemed to work together like a well-oiled machine. Many reviewers have also appreciated the option to stay in their car during the service and the cameras that allow them to see what's being worked on.However, there have been some negative reviews as well. A few customers have reported issues with their vehicles after leaving the shop, including damaged air conditioning compressors and scratched hoods. One reviewer even mentioned that the team seemed disorganized and that they had to wait for a long time.Overall, the quality of service at this Valvoline location seems to be hit or miss. While some customers have received excellent service, others have had negative experiences. The pricing is generally considered to be reasonable, and the innovativeness of the team in finding solutions to customers' problems has been praised. However, there is a clear need for improvement in terms of quality control and ensuring that all customers receive the same level of service.One issue that stands out is the lack of consistency in the quality of service. While some customers have reported issues with their vehicles after leaving the shop, others have not. It's unclear what the root cause of this problem is, but it's clear that something needs to be done to address it.Despite this issue, the team at this Valvoline location seems to be generally well-organized and efficient. The use of cameras and the option to stay in the car during the service are definite positives. However, it's clear that there is still room for improvement in terms of quality control and ensuring that all customers receive the same level of service.
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Categories
Automotive & Boat Service
Car Service
Car battery store
Auto air conditioning service
Oil change service
Car Parts
Car repair and maintenance service
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