This location has a mixed reputation among pet owners. The staff is often friendly and welcoming, but some clients have reported experiencing poor customer service and long wait times. While the prices are considered reasonable compared to other veterinary clinics, the quality of care has been inconsistent. The clinic has shown a willingness to innovate and provide high-quality services, but this has not always been reflected in the client's overall experience.The overall rating is somewhat influenced by the number of clients who have reported experiencing issues with the staff and wait times. However, the clinic's strong points, such as its reasonable prices and willingness to innovate, have helped to balance out the negative feedback.Some clients have reported having positive experiences with the clinic, praising the staff's friendliness and the quality of care. Others have reported having negative experiences, citing issues with customer service and long wait times.The clinic's staff seems to be a mixed bag, with some employees being very friendly and welcoming, while others have been reported to be unfriendly and unhelpful. The clinic's management appears to be working to address these issues, but it remains to be seen whether they will be successful in improving the overall client experience.Overall, this location is a good option for pet owners who are looking for a clinic with reasonable prices and a willingness to innovate. However, clients should be prepared for the possibility of experiencing issues with customer service and wait times.Clients have praised the clinic's doctors, saying they are knowledgeable and caring. However, some clients have reported feeling rushed during appointments and being pushed to purchase additional services. The clinic's waiting area can be clean, but some clients have reported it being dirty and unsanitary.The clinic has received criticism for its customer service, with some clients reporting being treated poorly by staff. However, the clinic's management has expressed a commitment to improving customer service and providing a positive experience for clients.