This business location has a relatively average overall rating. The quality of the business is decent, with a rating of 3.5. The pricing is also average, with a rating of 3.8. However, the innovativeness of the business is somewhat lacking, with a rating of 3.1. This may indicate that the business is not particularly innovative or forward-thinking.The general text review is as follows:The business location has a mixed reputation, with some reviewers praising the staff and amenities, while others have expressed frustration with maintenance issues and poor communication. Some reviewers have noted that the business has a tendency to change management teams frequently, which can lead to inconsistent service and attention to resident needs. However, others have reported that the new management team has made improvements and is more responsive to resident concerns.One of the main issues that reviewers have highlighted is the lack of responsiveness from management and maintenance staff. Many have reported that it takes a long time to get a response to maintenance requests, and some have even reported that their issues are not addressed at all. This has led to frustration and a sense of disinvestment in the community.Some reviewers have also noted that the business has a problem with pests, including roaches and rodents. This has been a persistent issue that has not been adequately addressed, despite numerous complaints from residents.On the other hand, some reviewers have praised the staff and amenities at the business. They have noted that the staff is friendly and helpful, and that the amenities, such as the pool and gym, are well-maintained and a nice perk for residents.Overall, the business location has a mixed reputation, with some reviewers praising the staff and amenities, while others have expressed frustration with maintenance issues and poor communication. The business would benefit from improving its responsiveness to resident concerns and addressing the persistent issues with pests and maintenance.