The business is a decent apartment rental location, but there are some issues that need to be addressed. The quality of the apartments and the services provided by the staff is average, with some residents reporting maintenance issues and poor communication. The pricing is a bit higher than expected, but some residents have found it to be worth it for the amenities and location. However, the innovativeness of the business is somewhat lacking, with some residents reporting that the apartments and amenities are not very modern or up-to-date.The business has a wheelchair-accessible parking lot and entrance, which is a great feature for residents with disabilities. The amenities, such as the swimming pool and fitness center, are also a plus. However, some residents have reported issues with the cleanliness and maintenance of the apartments and common areas.The staff, particularly Josie, has received praise from many residents for their helpfulness and professionalism. However, some residents have reported difficulties in getting maintenance issues resolved in a timely manner.Some residents have reported issues with roaches and other pests, as well as problems with the water quality. The business has been accused of overcharging for services and attempting to upsell residents on unnecessary amenities.Despite these issues, some residents have reported positive experiences with the business, particularly with Josie and the maintenance team. However, it's clear that there are some systemic problems that need to be addressed in order to improve the overall quality of the business.Some of the common issues reported by residents include:* Maintenance issues not being resolved in a timely manner* Poor communication from staff* Overcharging for services* Issues with roaches and other pests* Problems with the water quality* Difficulty in getting maintenance issues resolvedIt's clear that the business needs to work on improving the quality of the apartments and the services provided, as well as addressing some of the systemic issues that are causing problems for residents.