The business has an average rating of 4.2, with most of the reviews praising the salon's quality of service, innovativeness, and pricing. However, there are some mixed reviews, with a few clients complaining about the quality of service they received, which brought down the overall rating. The salon seems to have a good reputation for its services, with many clients returning for regular appointments. However, some clients have reported issues with communication, pricing, and quality of service, which needs to be addressed. Overall, the salon has a solid reputation, but there is room for improvement in certain areas.The salon's staff is generally well-trained and skilled, with many clients praising their work. However, there have been some issues with consistency, with some clients reporting that their haircuts and color treatments were not what they expected. The salon's pricing is generally high-end, but some clients have reported feeling overcharged or experiencing issues with billing. Despite these issues, the salon seems to have a loyal client base and a good reputation in the community.One issue that stands out is the salon's communication and customer service. Some clients have reported feeling ignored or dismissed by staff, which led to issues with their appointments and services. This needs to be addressed, as clear communication and good customer service are essential for any business.Overall, the salon has a solid reputation, but there are areas for improvement. With some tweaks to their communication and customer service, they could become one of the top-rated salons in the area.