This business location has its good and bad points. While it has a decent overall rating, the quality of service is somewhat inconsistent. The prices are not particularly competitive, which may deter some visitors. On the other hand, the staff is generally knowledgeable and helpful, and the location is convenient for tourists. However, there have been some issues with rude or unhelpful staff members, and some visitors have been put off by the abundance of homeless people in the area. Overall, it's a solid choice for those looking for information about San Antonio, but may not be the best option for everyone.There have been some positive comments about the staff being helpful and knowledgeable, but there have also been some negative comments about the staff being rude or unhelpful. Some visitors have had a poor experience with the staff, including one who reported being asked "how did you get in here" repeatedly. However, other visitors have had a more positive experience, including one who reported being helped by a friendly staff member named Esther.The location itself is convenient for tourists, with a wide range of brochures and maps available. However, some visitors have been put off by the abundance of homeless people in the area. One visitor reported that the area around the Riverwalk is "dirty, smelly and home to many homeless people." Another visitor reported that they "will not be going to San Antonio anymore" due to safety concerns.Despite these issues, the business location has a decent overall rating and is a solid choice for those looking for information about San Antonio. However, visitors may want to exercise caution and be prepared for some negative interactions with the staff or other visitors.The phone number provided for the business is not working, and some visitors have reported having difficulty reaching the staff. This may be a source of frustration for some visitors, particularly those who are trying to plan their trip or get help with a specific issue.The business location has a wide range of features and amenities, including wheelchair-accessible seating, restrooms, and parking. However, some visitors have reported that the parking is "extremely expensive" and that there are "alot of construction" in the area.Overall, the business location is a solid choice for those looking for information about San Antonio, but may not be the best option for everyone. Visitors should be prepared for some negative interactions with the staff or other visitors, and may want to exercise caution when navigating the area.