This Walgreens location has a generally poor reputation based on customer reviews. Many customers have expressed frustration with the long wait times, both in-store and on the phone, for pharmacy services. Some customers have reported being left on hold for extended periods, with others experiencing rude or unhelpful staff. The lack of adequate staffing and organization in the pharmacy department has been a common complaint. However, some customers have praised the convenience of the 24-hour location and the helpfulness of certain staff members. On the other hand, many customers have expressed disappointment with the store's pricing, citing it as overpriced compared to other locations. One major issue that consistently arises is the difficulty in getting through to a live person on the phone, with many customers being placed on hold for extended periods or being disconnected without resolution. The Walgreens on Zarzamora St appears to struggle with providing timely and helpful service to its customers, resulting in a low overall rating.