San Antonio
Walgreens
14.67
14.67
Overview
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
Checks
Drive-through
Curbside pickup
In-store pickup
SNAP/EBT
Photos & videos
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Overall
Pricing
Quality
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This location of Walgreens has a lot of potential, but unfortunately, it falls short in several areas. The pharmacy is located in a convenient spot, and the staff is generally friendly. However, the quality of service is a major issue. Many customers have reported long wait times, both on the phone and in the store. Some have even been put on hold for over 30 minutes, only to be hung up on. This is unacceptable and has led to many customers switching to other pharmacies.The prices at this Walgreens are relatively competitive, which is a plus. However, this may not be enough to make up for the poor service. The innovativeness of the location is also lacking, as the staff seems to be stuck in a rut and is not willing to go the extra mile to make customers happy.Overall, this Walgreens location needs to work on improving its quality of service if it wants to attract and retain customers. The long wait times and poor customer service are a major turn-off, and many customers have reported being frustrated and disappointed with their experience.One issue that stands out is the lack of attention to detail. Multiple customers have reported receiving the wrong medication or having their prescriptions lost. This is a serious issue that needs to be addressed immediately.Another issue is the behavior of some staff members. Some customers have reported being spoken to in a rude or condescending tone, which is unacceptable. This kind of behavior can be a major turn-off and can make customers feel unwelcome.Despite these issues, there are some positive reviews from customers who have had good experiences at this Walgreens. They report friendly staff, timely service, and a clean and well-stocked store. However, these positive reviews are not enough to outweigh the negative ones, and the location needs to work on improving its overall service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Cosmetics Stores
Gift Shops
Medical Service
Pharmacies
Stores
Beauty supply store
Cosmetics store
Perfume store
Drug store
Greeting card shop
Convenience store
Stationery store
Contact business
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