This location is a part of Wallace Cook Agency Inc. and provides life, home, and car insurance services. The office is wheelchair accessible, making it easy for everyone to visit. The address is Building 3902, Clark Ave Avenue, San Antonio City, and the phone number is +12105349293. You can also find more information on their website, http://www.wallacecookagency.com/. The working hours are Monday to Friday from 8 am to 5 pm.I visited this location a few times, and every time I was greeted with a friendly staff. However, my last visit was a bit disappointing. The staff was not very helpful in solving a problem with my parents' insurance claim. They claimed that the water damage in their RV trailer was not sudden enough to be covered, which seemed unfair. The staff was not very understanding and did not offer any alternative solutions.Despite this issue, the staff is generally very friendly and helpful. They are happy to explain everything in a way that's easy to understand. They also offer competitive pricing and are innovative in their approach to insurance.The only major issue I had was with the quality of service when dealing with a problem. They were not very understanding and did not offer any alternative solutions. This was a big disappointment.Overall, this location is a good choice for those looking for insurance services in San Antonio. However, they need to work on improving their quality of service when dealing with problems.