San Antonio
Water Rock Custom Pools & Outdoor Living
10.16
10.16
Overview
Premium and Exotic Custom pools and Outdoor Living Areas
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Overall
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This business has a strong overall reputation with a 4.1 score out of 5. The quality of work is generally good, with a score of 4.2 out of 5. However, there are some issues with pricing, with a score of 4.5 out of 5 suggesting that some customers may have felt that the prices were too high. The innovativeness of the business is also notable, with a score of 4.5 out of 5 indicating that the company is often able to come up with creative solutions to customers' problems.The company's strengths include a wide range of services, including general construction, custom swimming pool design, inground pool installation, and spa & hot tub installation. They have a strong focus on customer satisfaction, with many customers praising their professionalism, quality of work, and ability to communicate effectively.However, some customers have had issues with responsiveness, punctuality, and quality control. There have been some instances of delays, and some customers have reported that the company did not live up to their expectations in terms of quality.Despite these issues, the company has a strong reputation in the community, and many customers have been extremely satisfied with their work. Overall, this business appears to be a solid choice for customers who are looking for a high-quality pool installation or construction service.The company's commitment to customer satisfaction is evident in their responses to customer complaints. In several instances, the owner has apologized for any inconvenience caused and has offered to make things right. This suggests that the company is willing to listen to customer feedback and make changes to improve their services.The company's services are also well-suited to a wide range of customers, from those who are looking for a simple pool installation to those who are seeking a more complex construction project. They have a strong focus on quality and customer satisfaction, which is evident in their attention to detail and their commitment to using high-quality materials.Overall, this business appears to be a solid choice for customers who are looking for a high-quality pool installation or construction service. While there have been some issues with responsiveness and quality control, the company's commitment to customer satisfaction and their attention to detail make them a reliable choice for customers in the San Antonio area.
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Categories
Sports & Fitness
Construction & Development
Fountain contractor
Swimming Pools
Construction & Modeling
Outdoor swimming pool
Swimming pool contractor
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