This location appears to be a reliable and trustworthy option for shoe repair services. The majority of the reviews praise the business for its quality work, excellent customer service, and fair prices. The staff, including George, seem to take pride in their work and are knowledgeable about the repair process. Many customers have reported being satisfied with the repairs done on their shoes, boots, and other leather items.One of the few negative reviews mentions that the owner is "super creepy," but this is an isolated incident and not representative of the overall experience. Some customers have also expressed frustration with the pricing, but this seems to be a rare exception rather than the rule.Unfortunately, there is a lack of information on the innovativeness of the business, which makes it difficult to evaluate this aspect. However, based on the positive reviews and the attention to detail from the staff, it's possible that the business may be open to trying new methods or techniques to improve their services.The business has a clear understanding of its target market and seems to cater to the needs of local customers who require shoe repair services. The working hours and location appear to be convenient for those in the area. Overall, this location is a solid choice for anyone looking for reliable and quality shoe repair services.