This business location is generally well-liked by customers. The staff, especially Lynette, are very informative, professional, and courteous. They do a great job with waxing, eyelash extensions, and other services. The place is clean and comfortable, and the staff is friendly and welcoming. Some customers have mentioned that they have had issues with overcharging and missing areas during waxing, but these seem to be isolated incidents. One customer had a particularly bad experience with eyelash extensions that were glued on incorrectly, but this was a one-time mistake. Overall, the business seems to be reliable and provides good services, with the exception of one customer's negative experience. The business has a good reputation and is worth visiting for those looking for hair removal and beauty services.