San Antonio
WellMed at Division
3.32
3.32
Overview
Find WellMed primary care physicians near you. WellMed is a leading care provider serving in the Texas, Florida, and New Mexico markets dedicated to keeping older adults healthy.
Features
Restroom
Gender-neutral restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible seating
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Innovativeness
Overall
Pricing
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Overall, the business seems to be performing reasonably well. The third-party rating of 3.5 indicates a decent level of customer satisfaction, but there are some areas that need improvement. The quality of care seems to be a concern, with some patients expressing dissatisfaction with the service they received. However, the pricing appears to be fair, and the business is taking steps to innovate and improve its services.The business has a solid infrastructure in place, with features such as wheelchair accessibility and a clean environment. However, there have been some issues with customer service, with some patients experiencing long wait times and unhelpful staff. The business needs to work on addressing these issues and ensuring that patients receive the care and attention they deserve.One of the major concerns is the inconsistent quality of care. Some patients have had positive experiences with their doctors and nurses, but others have had negative experiences. This suggests that there may be a lack of consistency in the training and supervision of staff, which needs to be addressed.The business also needs to work on its communication with patients. Some patients have expressed frustration with the lack of follow-up after appointments, and the difficulty in getting in touch with staff. This can lead to feelings of uncertainty and anxiety, which can negatively impact patient satisfaction.Despite these issues, the business has made some positive changes in recent years. The staff seems to be friendlier and more helpful, and the business has implemented new policies to improve patient care. However, more needs to be done to address the ongoing issues and ensure that patients receive the high-quality care they deserve.Overall, the business has a lot of potential, but it needs to work on addressing its consistency and communication issues to truly provide excellent patient care.
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Hours
Closed
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Categories
Medical Service
Medical clinic
Hospitals
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