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Wells Fargo Bank

3.5

• (1 reviews)

8 11398 Bandera Rd Road, San Antonio

13.33

mil

8 11398 Bandera Rd Road, San Antonio

13.33

mil

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Overview

Get insights by business sector, tailored business banking solutions, capital financing options & treasury services to help your business prosper.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Drive-through

Cash advance

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Reviews

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3.5

1 reviews

Overall

3.5

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.5

This location has a relatively high overall rating, indicating that it meets most customers' expectations. The quality of service is somewhat inconsistent, with some customers reporting unfriendly or unhelpful staff, while others have had positive experiences. The pricing is competitive, with some customers appreciating the bank's fees. However, some customers have noted that the staff is often unprepared or lacking in knowledge about certain products or services, which may lead to frustration. The bank seems to be innovative in some areas, offering a range of services and technology, but could improve in terms of providing more accessible and convenient options for customers. The location is well-maintained and has a convenient location, with most customers finding it easy to access.Some customers have reported having excellent experiences with certain staff members, such as Claudia Goytia and Gordon Goulden, who have been described as friendly, helpful, and knowledgeable. However, other customers have reported having poor experiences with the bank, citing long wait times, unfriendly staff, and difficulty with certain transactions.The bank's hours of operation are somewhat inconsistent, with some customers reporting that the branch is closed during stated hours or that staff are not available to assist with certain tasks. This may be a source of frustration for some customers.Overall, this location has both strengths and weaknesses, and may be a good choice for customers who value convenience and competitive pricing, but may not be the best option for those who prioritize quality of service or innovative products.