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Wendy's

3.1

• (1 reviews)

1410 Austin Hwy Highway, San Antonio

5.67

mil

1410 Austin Hwy Highway, San Antonio

5.67

mil

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Direction

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Website

Overview

Fast-food burger chain serving sides such as chili & baked potatoes.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Coffee

Dinner

Dessert

Seating

Restroom

Family-friendly

Groups

High chairs

Free parking lot

Parking

Delivery

Lunch

Late-night food

Lunch

Free street parking

Kids' menu

Quick bite

Casual

Good for kids

Breakfast

Drive-through

Breakfast

Counter service

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Pricing

3.1

Quality

2.6

Overall

3.1

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

3.1

Based on the numerous reviews and feedback, it seems that this Wendy's location has several issues that need to be addressed. The overall score of 2.9 is a reflection of the mixed experience that customers have had. Some reviewers have reported good service and food quality, but many others have experienced poor service, cold food, and long wait times.The quality of the food has been a concern, with some reviewers stating that their orders were incorrect, and others reporting that the food was cold or of poor quality. The pricing, however, seems to be a strength, with many reviewers noting that the prices are reasonable.Unfortunately, there is no data available to rate the innovativeness of this location. However, it is clear that this Wendy's needs to improve its overall service and food quality to meet customer expectations.Some of the issues that have been reported include:* Poor service, with some reviewers stating that they were treated rudely or ignored by staff.* Long wait times, with some reviewers reporting that they waited for 30 minutes or more to receive their food.* Cold food, with some reviewers stating that their orders were served cold or that the food was not hot when they received it.* Incorrect orders, with some reviewers stating that their orders were incorrect or that they received the wrong food.* Poor maintenance, with some reviewers noting that the dining area was dirty or that the restrooms were not clean.Overall, it seems that this Wendy's location needs to make significant improvements to its service and food quality to meet customer expectations.