West Ave Automotive & Transmission seems to be a reliable and trustworthy car service center. With a high overall rating of 4.8, customers have consistently praised the quality of work, honesty, and professionalism of the staff. The shop's ability to diagnose and repair complex issues, such as transmission problems, has been particularly impressive. Many customers have mentioned that the prices are fair and competitive, which is a testament to the shop's commitment to transparency and customer satisfaction.However, there is one notable issue that has been raised by a few customers. One reviewer had a poor experience with the shop, citing that they were not honest about the repairs needed and that the work was not done correctly. While this is an isolated incident, it is worth noting that the shop's response to this issue was not satisfactory, which may indicate a need for improvement in their customer service and communication.Overall, West Ave Automotive & Transmission appears to be a solid choice for car owners seeking reliable and trustworthy service. While there may be some room for improvement, the shop's strengths in quality, pricing, and innovativeness make it a good option for those in need of car repairs.