San Antonio
west elm
1.61
1.61
Overview
Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.
Features
Delivery
Debit cards
Assembly service
Quick visit
In-store pickup
Wheelchair accessible entrance
In-store shopping
Wheelchair accessible parking lot
Credit cards
Photos & videos
Submit a review
Pricing
Quality
Overall
Innovativeness
Submit a review
This store seems to offer a wide variety of modern furniture and home decor items. However, some customers have reported issues with the quality of their products, citing problems with durability and construction. Prices are generally high, but many customers appreciate the quality and style of the items. The store's offerings are innovative and up-to-date, with a strong focus on contemporary design. The customer service experience can be hit-or-miss, with some staff members being friendly and helpful, while others seem disinterested or untrained.Several customers have reported long wait times for delivery or assembly of their purchased items, which can be frustrating. Some customers have also experienced issues with damaged or missing items, which can be a major inconvenience. On the other hand, many customers praise the store's knowledgeable and friendly staff, as well as its beautiful and well-curated displays.One major issue that has been reported by multiple customers is the store's poor handling of customer complaints and issues. Some customers have felt ignored or dismissed by staff members, or have been left with unresolved problems after trying to contact customer service. This can be a major turn-off for customers who are looking for a positive and hassle-free shopping experience.Overall, this store seems to be a solid choice for customers who are looking for high-quality, modern furniture and home decor items. However, customers should be aware of the potential issues with quality and customer service, and should be prepared to take extra steps to resolve any problems that may arise.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Shopping
Furniture Stores
Home & Decor Stores
Construction & Development
Building Materials
Window Replacement
Furniture store
Lighting store
Bedroom furniture store
Carpet store
Window treatment store
Contact business
1