This law firm seems to have a strong reputation, with a high overall rating of 4.5. The quality of their services is consistently praised, with many clients expressing gratitude for their professionalism and expertise. While pricing is a bit of a mixed bag, with some clients finding it reasonable and others feeling it was too high, the firm's pricing score is still a respectable 4.5. Innovativeness is also high, suggesting that the firm is willing to think outside the box and offer creative solutions to their clients' problems.The firm's responsiveness to clients' needs is also noteworthy, with many clients expressing appreciation for the firm's prompt communication and attention to detail. This is particularly evident in cases involving child custody and family law, where the firm's empathetic and supportive approach is valued by clients.However, there are some areas for improvement. A few clients have expressed frustration with the firm's billing practices, feeling that they were overcharged for certain services. Additionally, there have been some instances where clients felt that the firm was not adequately prepared for court appearances, leading to delays and additional costs.One area where the firm could stand to improve is in their conflict resolution skills. A few clients have reported feeling frustrated or upset by the firm's handling of disputes, particularly in cases involving contentious custody battles. While the firm's expertise in this area is generally praised, there are some instances where their approach has been seen as overly aggressive or confrontational.Overall, West & West, Greer & Estorga seems to be a solid choice for clients seeking high-quality legal representation. While there are some areas for improvement, the firm's strengths in responsiveness, quality, and innovativeness make it a worthwhile option for those in need of legal services.