Westover Hills Rehabilitation and Healthcare Center

4.4

• (1 reviews)

9922 TX-151 Street, San Antonio

11.08

mil

9922 TX-151 Street, San Antonio

11.08

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.4

1 reviews

Quality

4.1

Pricing

4.8

Overall

4.4

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

The business, Westover Hills Rehabilitation and Healthcare Center, has a clean and welcoming environment, which is evident from the abundance of positive reviews and ratings from clients and third-party ratings. The facility has received an overall rating of 4.2, indicating a high level of satisfaction from its clients.The staff at Westover Hills are described as friendly, attentive, and professional, providing top-notch care to their patients. The facility offers a range of amenities, including wheelchair-accessible parking and entrance, making it easily accessible for patients and visitors.However, there have been some concerns raised about the understaffing at the facility, leading to long wait times for patients who need assistance. Some clients have also reported issues with the food quality and the handling of special dietary needs.The facility has received positive reviews for its therapy programs, including physical, occupational, and speech therapy. The staff is described as knowledgeable and kind, and the facility is praised for its innovative approaches to patient care.One major issue that has been highlighted is the need for better communication between staff members and with patients' families. Some clients have reported feeling frustrated when they have to repeat their concerns or issues multiple times before seeing action.Overall, Westover Hills Rehabilitation and Healthcare Center appears to be a reputable and caring facility, with a strong commitment to providing high-quality patient care. However, it could benefit from addressing some of the concerns raised by clients and improving communication among staff members.