San Antonio
Westover Hills Women's Health
12.50
12.50
Overview
Now providing Telehealth visits - Book a virtual appointment today! Trusted OBGYNs serving San Antonio, TX. Contact us at 210-233-1215 or visit us at 11212 State Highway 151, Plaza 2, Suite 150, San Antonio, TX 78251: Westover Hills Women's Health
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
Overall
Pricing
Innovativeness
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This location is a hospital providing women's health services. However, the overall experience is average. There are both positive and negative reviews from patients. Some praise the doctors and staff, saying they are kind, knowledgeable, and attentive to their needs. Others have had poor experiences, citing long wait times, unprofessional staff, and difficulty getting in touch with the office. Some patients have even reported being told they had to wait 2 hours or more to be seen, and others have had issues with prescriptions and lab results not being sent to the pharmacy or their online portal. There is also a complaint about the phone service, saying that patients are not able to get through to the office and that the answering service is not helpful. Some patients have had to leave messages multiple times and still not receive a call back. One patient even reported being told that they would be called back within a few days, but they never received a call. Some patients have had issues with their medical records and test results not being available or up to date. One patient reported having to wait over a week for their results, and another patient reported not being able to get their test results online. There is also a complaint about the billing and insurance process, with one patient reporting being overcharged and another patient reporting having to wait over a month to get a refund. Overall, while some patients have had positive experiences, there are significant issues with the hospital's communication, billing, and patient care.
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Hours
Closed
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Categories
Medical Service
Medical clinic
Hospitals
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