Westover Medical Home

3.3

• (1 reviews)

10010 Rogers Xing Street, San Antonio

11.88

mil

10010 Rogers Xing Street, San Antonio

11.88

mil

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Direction

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Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Quality

3.2

Pricing

4.8

Overall

3.3

Innovativeness

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

This medical center seems to be doing well in some areas, but has its shortcomings. One of the major issues is the lack of punctuality, with many patients reporting being seen late after their scheduled appointment time. This has been a recurring problem, with some patients experiencing long wait times after being checked in. The medical staff, however, is praised for being friendly and professional, with some doctors receiving high ratings for their care and compassion.The location is convenient, with a clean facility and wheelchair accessibility. The pharmacy and lab are also well-regarded, but the pharmacy has been slow to serve patients in the past. The front desk staff has been criticized for being rude and unhelpful, which is a major concern for patient satisfaction.The medical center's innovativeness could be improved, with some areas feeling a bit outdated. However, the overall quality of care is decent, and the pricing seems reasonable. Despite some issues, the medical center has its strengths, particularly in the area of medical care. However, addressing the problems with punctuality and customer service would be a significant step forward.One area that stands out as an issue is the problem of patients being turned away for minor issues, such as colds or sinus infections, which may be a result of the clinic's strict policies and lack of flexibility. This has led to some patients feeling frustrated and disappointed with their experience.Overall, this medical center is a decent option for patients, but it needs to work on addressing its problems with punctuality, customer service, and flexibility in order to provide a better experience for its patients.