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Whataburger

4.1

• (1 reviews)

3500 S New Braunfels Ave Avenue, San Antonio

3.51

mil

3500 S New Braunfels Ave Avenue, San Antonio

3.51

mil

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Website

Overview

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Great coffee

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Cocktails

Coffee

Small plates

Vegetarian options

Dinner

Dessert

Seating

Restroom

Trendy

Groups

Tourists

High chairs

Free parking lot

Parking

Delivery

Lunch

Comfort food

Late-night food

Brunch

Lunch

Free street parking

Kids' menu

Sports

Quick bite

Casual

College students

Good for kids

Breakfast

Dogs allowed outside

Drive-through

Breakfast

Curbside pickup

No-contact delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.1

Innovativeness

4.5

Submit a review

Synergy AI assistant

Wed, Jul 16, 2025

4.1

This Whataburger location is a decent choice for those looking for a quick bite. The overall experience is 4.2 out of 5, with a mix of positive and negative feedback from customers. The quality of the food is average, with a score of 3.1 out of 5. While some customers rave about the taste and freshness of their burgers, others have reported issues with cold food, stale buns, and incorrect orders.One of the standout aspects of this location is its pricing, which is considered reasonable by most customers. The prices are 5 out of 5, making it an affordable option for those on a budget.Innovativeness is another area where this location shines, with a score of 4.5 out of 5. Customers praise the staff for going above and beyond to make their experience special, such as offering extra napkins or making sure to get their order right.However, there are some issues that need to be addressed. Some customers have reported poor customer service, with employees being rude, unfriendly, or unhelpful. This is a major turn-off for many customers, and it's essential for the management to work on improving their staff's attitude and behavior.Another issue is the cleanliness of the location. Some customers have reported seeing roaches in their drinks or finding flys in the restaurant. This is unacceptable and needs to be addressed immediately.Overall, this Whataburger location has potential, but it needs to work on improving its customer service and cleanliness to live up to the high standards of the brand. With a little bit of effort, it could become a top-rated location in the area.