I visited this tattoo and piercing shop in San Antonio City. The staff is friendly and welcoming, making customers feel at ease. Many customers appreciate the high quality of work done by the artists, with some even getting repeat tattoos and piercings from the same artists. The prices are generally considered reasonable, with some customers mentioning that they are very affordable. However, some customers have reported issues with professionalism, such as piercers not wearing gloves or properly cleaning the area before piercing, and some customers have experienced infections after getting pierced or tattooed. One customer even mentioned that the piercer was in a rush and did not do the piercing correctly, resulting in a crooked piercing. Another customer reported that the staff was rude and did not communicate effectively, leading to confusion about the shop's hours and availability.Despite these issues, the majority of customers have had positive experiences and would recommend the shop to others. The shop's cleanliness and professionalism have been praised by many customers, and some have even mentioned that the shop has a great atmosphere and is welcoming to customers of all ages. One issue that stands out is the lack of communication and professionalism among some of the staff members. This has led to confusion and frustration for some customers, and has resulted in some customers leaving the shop feeling unhappy. To improve, the shop could focus on ensuring that all staff members are knowledgeable and communicative, and that they prioritize the safety and well-being of their customers.