Will Ramirez - GEICO Insurance Agent

3.8

• (1 reviews)

109 1432 Austin Hwy Highway, San Antonio

5.78

mil

109 1432 Austin Hwy Highway, San Antonio

5.78

mil

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Direction

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Website

Overview

Find out how your vehicle service or mortgage business could partner with GEICO to offer great customer service.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Quality

4.0

Pricing

4.0

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This location of Will Ramirez - GEICO Insurance Agent is a solid choice for those looking for insurance services. The overall experience is satisfactory, with a high score for pricing, indicating that the services are relatively affordable. The quality of service is also good, with most customers praising the helpfulness and professionalism of the staff.However, there is room for improvement in terms of innovativeness, with a score that is slightly lower than the others. This could be due to the fact that the services offered are somewhat standard and not particularly groundbreaking.One notable issue that has been raised by some customers is the difficulty in getting assistance with claims, with some feeling that the process can be slow and frustrating. It's also worth noting that the location's hours of operation are limited, with no weekend services.Overall, this location is a good option for those who value a reliable and affordable insurance service, but may not be the best choice for those seeking innovative or cutting-edge solutions.Some customers have praised the staff's helpfulness and professionalism, with one customer noting that the agent "went above and beyond to make sure I got the coverage I needed at the best possible price." Another customer appreciated the agent's patience and willingness to explain everything clearly.However, some customers have also reported negative experiences, including long wait times and unhelpful staff. One customer reported that the staff was "very unprofessional" and that the office seemed to be "running behind."Despite these issues, the majority of customers have reported positive experiences, and the location's overall rating reflects this.