The business has a disappointing overall score. The quality of the services and management is a major concern, with many issues reported by clients. Several reviews mention dirty and poorly maintained properties, unresponsive staff, and unresolved maintenance requests. This suggests that the company is not prioritizing the needs of its residents. The lack of a pricing score indicates that there is not enough information available to assess the value for money. The innovativeness score is also unknown, as there is no evidence of the company adopting new or creative approaches to property management. Overall, the business appears to be struggling with basic service delivery, which is a significant issue for any property management company. Some reviewers mention dishonest and unprofessional behavior, including refusal to return deposits, failing to pay contractors, and falsifying documents. The presence of such serious issues is a major red flag for potential clients. Clients have also reported being ignored by the company, with phone calls and emails going unanswered. The few positive reviews seem to be exceptions rather than the rule, and even these positive comments do not address the numerous problems reported by other clients. The working hours of the business seem to be standard, but the lack of consistency in staff responsiveness and maintenance requests is a significant issue. It appears that the company is not taking adequate care of its properties, which is a major concern for anyone considering renting from them.