San Antonio
Windflower Spa
11.52
11.52
Overview
Hyatt Residence Club Key West, Beach House provides the most relaxed atmosphere of all resorts in Key West.
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The overall experience at this spa and wellness center is satisfactory, but not exceptional. The quality of services is decent, with some notable positive reviews about the massage therapists and nail artists. However, some guests have reported issues with inconsistent service quality and lack of attention to detail. The pricing is a bit steep, but guests appreciate the various amenities offered, including a heated pool, hot tub, and sauna. The spa is innovative in its offerings, with a focus on relaxation and rejuvenation, but some guests feel that it could benefit from more modern and trendy amenities.The spa's facilities are well-maintained, with a clean and peaceful environment that is conducive to relaxation. The staff is generally friendly and welcoming, although some guests have reported receiving poor customer service. The spa's amenities are a major draw, with guests enjoying the free mimosas, snacks, and use of the pool and hot tub.Some guests have reported issues with the booking process, including difficulties in getting appointments and confusion about the spa's policies. However, the spa has responded to these concerns by reaching out to guests and apologizing for any inconvenience caused.The spa's services are varied, with guests enjoying a range of treatments, including massages, facials, and nail services. However, some guests have reported issues with the quality of these services, including rough or uneven pressure and a lack of attention to detail.Overall, this spa and wellness center is a solid choice for those looking for a relaxing and rejuvenating experience. However, guests should be aware of the potential issues with service quality and customer service, and should not hesitate to speak up if they experience any problems.One major issue that stands out is the inconsistent quality of service, with some guests reporting disappointing experiences with their massages and other treatments. This suggests that the spa may need to work on improving its quality control measures to ensure that all guests receive a high level of service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Beauty & Wellness
Massages
Spa & Wellness Centers
Massage therapist
Beauty salon
Beauty Salons
Day spa
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