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Woods Cycle Country

4.4

• (1 reviews)

1933 S I-35 South Frontage Rd Road, New Braunfels

31.81

mil

1933 S I-35 South Frontage Rd Road, New Braunfels

31.81

mil

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Website

Overview

Woods Cycle Country in New Braunfels, TX, featuring new & used Powersports Vehicles for sale, parts, and service near San Antonio, Austin, and San Marcos.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Free parking lot

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

Woods Cycle Country is a veteran-owned business that offers a wide range of services, including car parts, car service, motorcycle service, motorcycle sales, boat & yacht sales, and car sales. The dealership has a free parking lot and accepts various payment methods, including NFC mobile payments, debit cards, credit cards, and checks.One of the standout features of Woods Cycle Country is its commitment to transparency and honesty. The dealership prides itself on providing clear and accurate information to customers, both online and in-person. This is evident in the way they present their pricing, including all applicable fees, on paper and on their website.The dealership has a solid team of knowledgeable and friendly staff members, including sales representatives, parts specialists, and service technicians. Many customers have praised the team for their excellent customer service, going above and beyond to ensure a smooth and enjoyable experience.However, there have been some issues with the dealership's service department. Some customers have reported delayed or incomplete repairs, and in one case, a customer's bike was left with a disconnected coolant tube and emptied out while they were in the middle of a lake. These incidents suggest that the dealership may need to work on improving its service quality and attention to detail.The dealership's pricing is generally competitive, and customers have praised the team for being upfront and transparent about all costs. However, some customers have reported being surprised by additional fees or charges, which can add up quickly.In terms of innovativeness, Woods Cycle Country is a pioneer in the motorcycle industry, offering a wide range of high-performance vehicles and accessories. The dealership is constantly updating its inventory and services to stay ahead of the curve, which is reflected in its high innovativeness score.Overall, Woods Cycle Country is a reputable dealership that offers a wide range of services and products. While there have been some issues with the service department, the team is generally knowledgeable, friendly, and committed to providing excellent customer service. With a strong focus on transparency and honesty, Woods Cycle Country is a great option for customers looking for a trustworthy and reliable dealership.Highlight: One customer reported being surprised by additional fees or charges, which can add up quickly. This suggests that the dealership may need to work on improving its communication and transparency around pricing.