This business location has a high overall score, indicating a generally positive experience for customers. The quality of work is highly rated, with customers praising the excellent repair work and attention to detail. Pricing is also very good, with many customers noting that the costs were reasonable and competitive. The business is also recognized for its innovativeness, with customers appreciating the use of new technologies and techniques. However, there is one notable issue that needs to be addressed. Despite the overwhelmingly positive reviews, there is one customer who had a very poor experience, citing that their car was not supposed to be at the business and that they were trying to keep it. The business responded to this review, denying the allegations and stating that the customer's car was towed in as part of an accident. The issue has not been resolved to the customer's satisfaction, and it would be beneficial for the business to take steps to address this complaint and prevent similar issues in the future.