This car service is generally well-regarded by customers, with a strong focus on quality and pricing. The business is particularly innovative in its approach to alignment and repair work, with many customers praising the honesty and expertise of the owner. However, there is one major issue that stands out: a pattern of late arrivals and poor communication with customers. This has led to frustration and disappointment for some patrons, and is a notable weakness in an otherwise excellent service. Despite this, the business is well-liked and recommended by many, with a strong reputation for fair prices and excellent workmanship. Overall, it's a solid choice for car owners in need of alignment and repair services, but be prepared for potential delays and poor communication.