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Zales

4.5

• (1 reviews)

1785 7400 San Pedro Ave Avenue, San Antonio

6.43

mil

1785 7400 San Pedro Ave Avenue, San Antonio

6.43

mil

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Overview

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Onsite services

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

Repair services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Innovativeness

4.5

Pricing

5.0

Quality

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location of Zales offers a wide variety of diamond and precious jewelry in classic and designer styles, catering to diverse tastes. The staff is known for being friendly, welcoming, and accommodating, making customers feel at ease during their shopping experience. The store is wheelchair accessible, with a parking lot and entrance designed for easy navigation. The staff is knowledgeable and happy to assist with repairs, upgrades, and custom orders.The prices at this Zales location are competitive, with a wide range of options to fit different budgets. The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. The staff is always willing to go the extra mile to ensure customer satisfaction, making this location a popular choice for those seeking quality jewelry and exceptional service.However, one customer reported a negative experience with poor customer service and slow computer systems, which hindered their ability to have their jewelry repaired. Despite this isolated incident, the majority of customers have praised the staff for their professionalism, knowledge, and friendliness.Overall, this Zales location seems to be a reliable destination for those seeking high-quality jewelry and excellent customer service. The staff's attention to detail and commitment to customer satisfaction make it a great place to shop for special occasions or everyday items. While there may be some minor issues to work out, the positives far outweigh the negatives, making this location a solid choice for jewelry enthusiasts.