This location of Zaxby's seems to be a good option for those looking for American comfort food, with a wide range of menu items to choose from. The food is simple and reasonable in price, but some customers have reported issues with customer service, with some employees being unfriendly and others making mistakes with orders. Despite this, many customers have praised the friendly staff and quick service, with some even going out of their way to mention specific employees who provided excellent service. The atmosphere is casual and trendy, making it a great spot for families and groups. However, some customers have reported issues with cleanliness, including dirty counters and floors. Overall, this location of Zaxby's seems to be a solid choice for those looking for a quick and delicious meal, but may want to consider taking their business elsewhere if they value excellent customer service.