The business is located in a convenient area, with a variety of services offered. Zeal-to-Heal is a popular destination for individuals seeking medical attention, offering a range of services such as std testing, botox, IV therapy, Acupuncture, and Urgent care. The facility has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to individuals with mobility issues.However, some customers have expressed dissatisfaction with the business's customer service and billing practices. Several reviews mention long wait times, difficulties with scheduling appointments, and miscommunication about billing and insurance coverage. Some customers have even reported being overcharged for services.On the other hand, many customers have praised the staff's professionalism, kindness, and expertise. The business has a strong reputation for being LGBTQ+ friendly and having a welcoming environment for individuals with special needs.The overall quality of service seems to be average, with some customers experiencing issues with wait times and billing. However, the business's innovativeness and commitment to offering a wide range of services are notable strengths.A significant issue that stands out is the problem with billing and insurance coverage. Several customers have reported being overcharged or experiencing difficulties with getting refunds. This issue needs to be addressed by the business to improve customer satisfaction and trust.Overall, Zeal-to-Heal has a mixed reputation, with both positive and negative reviews. While the business has its strengths, it also needs to work on improving its customer service and billing practices to better meet the needs of its customers.