San Antonio
Zuniga's Automotive & Tire Shop LLC
14.44
14.44
Features
Restroom
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Credit cards
Onsite services
Mechanic
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Overall
Quality
Pricing
Innovativeness
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The service quality at Zuniga's Automotive is commendable, with most customers praising the professionalism and honesty of the staff, including Roger and his son. The mechanics are knowledgeable and take the time to explain the issues with the vehicle and the necessary repairs. The customers appreciate the fair pricing and the willingness to work with them to find a solution that fits their budget. However, there are some instances where the communication could be improved, and the customers might feel frustrated if they don't receive updates on the status of their vehicle.The business hours are convenient, with the shop open from 8:30 am to 7:00 pm from Monday to Friday, and 8:30 am to 7:00 pm on Saturday. However, the shop is closed on Sundays.The services offered by Zuniga's Automotive are extensive, including oil changes, brake repairs, suspension work, and tire replacements. The shop also provides general maintenance services, such as inspections and tune-ups. The customers appreciate the convenience of being able to drop off their vehicles and have them serviced while they wait.The only major issue that stands out is the communication problem mentioned by one customer. They felt that the shop didn't keep them informed about the status of their vehicle and that they had to call multiple times to get updates. This issue highlights the importance of effective communication in the customer service experience.Overall, Zuniga's Automotive is a reputable shop with a strong reputation for quality service and fair pricing. However, it's essential for the shop to work on improving communication with their customers to ensure a seamless and satisfying experience.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Road Assistance
Towing service
Auto repair shop
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