1-800-PACK-RAT

3.8

• (1 reviews)

130 2211 Corner Ridge Street, San Antonio

9.21

mil

130 2211 Corner Ridge Street, San Antonio

9.21

mil

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Overview

1-800-PACK-RAT provides portable storage containers for local and long-distance moving. Call us today to see how we make moving and storage simple!

Features

Onsite services

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Quality

4.2

Innovativeness

3.6

Overall

3.8

Pricing

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The overall experience with this storage service and transportation company was decent, with some positive and negative aspects. The quality of service was generally good, with many customers reporting efficient and friendly interactions with staff. However, some customers experienced delays and communication issues, which impacted their overall satisfaction.The pricing was competitive, with many customers finding it to be one of the best value options for their moving and storage needs. However, some customers felt that there were hidden fees and charges that were not clearly explained upfront.In terms of innovativeness, the company's use of containers and storage units was seen as a convenient and efficient solution for customers. However, some customers felt that the company's systems and processes were not as modern or cutting-edge as they could be.Overall, while this company has some strengths and weaknesses, it may not be the best fit for everyone. Customers who value efficiency, convenience, and competitive pricing may find this company to be a good option. However, customers who prioritize innovativeness and cutting-edge technology may want to consider other options.One major issue that arose from customer feedback was the lack of clear communication and follow-through on delivery and pickup dates. Several customers reported experiencing delays and cancellations, which caused stress and inconvenience. The company's customer service team was often unresponsive or unhelpful, which added to the frustration.Despite these issues, the company's staff was often reported to be friendly and courteous, and the containers and storage units were seen as convenient and efficient solutions for customers. The company's pricing was also competitive, which was a major draw for many customers.Overall, while this company has some strengths, it is essential to carefully review customer feedback and consider the potential issues before making a decision.